Have you ever not been able to reach your service provider? Or when you do get through you find customer service has been outsourced? Or maybe worse yet is you get a live person however they are near clueless?
Yea we know as we have spent decades in the appraisal industry now and have experienced it all. This experience is great as it helped us shape our best practices for great Customer Service. We strive to answer any call on the first ring and reply to support emails within 5 minutes. Many companies we think forget when business is busy that they will get back to quality service when things slow down. We stay fully staffed and are constantly training to allow everyone on our Team to stay up on the latest technologies and shifting industry guidelines.
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